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The nightmare of Maplin Electronics Customer Service
- They drag their feet for two and a half months over defective headphones
- First they say there is nothing wrong with them
- Then they deny the item has been returned to them!
- After a stack of emails and finally threats of legal action they cough up—at the eleventh hour
Is Maplin customer service the worst in the world?
no fault was found with this product
we will not be processing any sort of refund
We do not have any headphones from yourself
a full refund has been issued
In addition...a voucher to be posted to you as a gesture of good will